FAQs
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What are the shipping costs and delivery times?
- Handling Time: 0-1 Business day (Monday-Friday).
- Transit Time: 1-2 Business days (Monday-Friday).
- Shipping Fee: Free shipping is offered on orders over $150. For orders under $150, there is a flat rate shipping fee of $12.
- Carriers: Packages are shipped via UPS or FedEx.
- Order cutoff time: 12:00 AM (GMT-05:00) Eastern Standard Time (New York).
What should I do if my order is damaged or I receive the wrong item?
You should inspect your order as soon as you receive it. If an item is defective, damaged, or if you've received the wrong product, contact us immediately so we can assess the situation and correct it. You can reach us by phone at (609) 736-0510 or by email at info@fasttracktohealth.net.